1. Data Controller

The data controller is DigitaleCreativo, with its legal headquarters at Incrocio Milani 9 Appartamento 97. For any questions regarding privacy, you can contact us at the email address info@pravinia.com or at the phone number 000 749 4115.

2. Data We Collect

We collect different types of information to provide and improve our services.

Data provided directly

This includes information you voluntarily provide to us, for example when you fill out a contact form, subscribe to a newsletter, or participate in a survey. It may include name, email address, phone number, and the content of your message.

Data collected automatically

While browsing, we automatically collect some technical data through cookies and similar technologies. This may include your IP address, browser type, pages visited, time of access, and duration of the visit.

3. Purpose of Processing

We use your personal data for the following purposes:

• To provide, manage, and improve our services and the website.
• To respond to your requests, comments, or questions sent via contact forms.
• To send you informational updates, newsletters, or promotional material, only if you have given your consent.
• To analyze website usage to understand user preferences and optimize the digital experience.
• To comply with legal and regulatory obligations.

4. Legal Basis

The processing of your data is based on one or more of the following legal grounds:

• Consent: For sending marketing communications and for the use of non-technical cookies.
• Performance of a contract: To respond to a specific request from you prior to entering into a contract.
• Legitimate interest: To ensure website security, prevent fraud, and for internal analysis purposes.
• Legal obligation: To fulfill obligations required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your interaction with the site. Cookies can be:

• Necessary: Essential for the website to function. They cannot be disabled.
• Preferences: Allow the site to remember choices you have made.
• Statistical: Help us understand how visitors interact with the site, collecting information anonymously.
• Marketing: Used to track visitors across websites to display relevant advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling some cookies may affect the website's functionality.

6. Data Sharing with Third Parties

We do not sell your personal data. We may share your information with:

• Service providers: Companies that assist us in operating the site (e.g., hosting, analytics, email marketing services). These parties act as data processors and are contractually obligated to protect the data.
• Competent authorities: Only when required by law or to protect our legal rights.

Data may be transferred outside the European Economic Area (EEA) only to countries that guarantee an adequate level of protection or based on standard contractual guarantees.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: To obtain confirmation that your data is being processed and to receive a copy of it.
• Right to rectification: To request the correction of inaccurate or incomplete data.
• Right to erasure (right to be forgotten): To request the deletion of your data, under certain circumstances.
• Right to restriction: To request the suspension of processing pending verification.
• Right to object: To object to processing based on legitimate interest, including direct marketing.
• Right to data portability: To receive your data in a structured format and transfer it to another controller.
• Right to withdraw consent: To withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us using the details provided in section 1. We will respond to your request within one month.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Changes to This Policy

This privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page with a new revision date. We encourage you to review this page periodically.

Date of last update: May 15, 2024.